Free scheduled curbside delivery — Chicago factory direct.

Policies

Terms of Service

By using this site or placing an order with USAFactorySource, you agree to the terms below.

Orders and acceptance

An order is accepted once we confirm it in writing. We may decline or cancel an order if a product is unavailable, a price or specification is listed in error, or payment cannot be verified.

Pricing

All prices are shown in US dollars and may change without notice. Quotes for custom work are valid for 30 days unless stated otherwise.

Custom builds and specifications

Wood is a natural material: grain, color, and figure vary between pieces, and finish samples are representative rather than exact. Dimensions are held to normal shop tolerances. Approved specifications are final once production begins.

Warranty

We warrant our workmanship against defects in materials and construction for one year from delivery under normal residential use. The warranty does not cover normal wear, moisture damage, improper installation, or modifications made after delivery.

Limitation of liability

To the fullest extent permitted by law, our liability for any claim related to a product or this site is limited to the amount you paid for the item in question.

Site content

Product photography, copy, and designs on this site are our property and may not be reproduced without permission.

Governing law

These terms are governed by the laws of the State of Illinois, USA.