Policies
Terms of Service
By using this site or placing an order with USAFactorySource, you agree to the terms below.
Orders and acceptance
An order is accepted once we confirm it in writing. We may decline or cancel an order if a product is unavailable, a price or specification is listed in error, or payment cannot be verified.
Pricing
All prices are shown in US dollars and may change without notice. Quotes for custom work are valid for 30 days unless stated otherwise.
Custom builds and specifications
Wood is a natural material: grain, color, and figure vary between pieces, and finish samples are representative rather than exact. Dimensions are held to normal shop tolerances. Approved specifications are final once production begins.
Warranty
We warrant our workmanship against defects in materials and construction for one year from delivery under normal residential use. The warranty does not cover normal wear, moisture damage, improper installation, or modifications made after delivery.
Limitation of liability
To the fullest extent permitted by law, our liability for any claim related to a product or this site is limited to the amount you paid for the item in question.
Site content
Product photography, copy, and designs on this site are our property and may not be reproduced without permission.
Governing law
These terms are governed by the laws of the State of Illinois, USA.